Maintenance

Preventive maintenance of inspection cameras: complete guide

A well-maintained inspection system lasts years longer and prevents breakdowns at the worst possible moment. The difference between equipment that fails mid-job and equipment that performs reliably for years is almost always down to daily care.

Otter Store · Technical Guide · Updated June 2026

After each use: basic cleaning

Post-use cleaning is the most important habit and the most frequently skipped. Sewer pipes contain Hâ‚‚S (hydrogen sulphide), grease, detergents and abrasive particles that, if left to dry on the cable and camera head, accelerate material deterioration.

Camera head and first metres of cable

  • ✓ Clean with clean water at low pressure — never with a high-pressure jet washer directed at the camera head or connector
  • ✓ Dry with a soft, lint-free cloth — the sapphire lens does not scratch easily, but wet residue on the lens will produce blurry images at the next use
  • ✓ Visually inspect the lens: if visible scratches appear, inspection image quality will be degraded
  • ✓ Check the seal visually: if the camera head was exposed to intense Hâ‚‚S or chemicals, inspect the O-ring seal

Cable and reel

  • ✓ Re-wind the cable evenly and uniformly — avoid leaving it in tight coils that fatigue the cable
  • ✓ Clean the reel guide channel with a damp cloth to remove sediment residue
  • ✓ Inspect the cable in the first 2–3 metres: this is the zone that accumulates the most flex and where micro-cracks first appear

Weekly inspection

Connectors and terminals

Aviation-type connectors are the most common water ingress point when IP68 protection begins to fail. Once a week, check:

  • ✓ That the pins show no oxidation (greenish or brownish appearance)
  • ✓ That the connector screws and unscrews firmly but without excessive effort
  • ✓ Apply a drop of dielectric lubricant to the pins if the equipment operates in brackish water environments

Control unit / case

  • ✓ Clean the screen with a dry microfibre cloth — never with solvents
  • ✓ Check that USB and SD card ports show no dirt or moisture
  • ✓ Verify the battery level and that charging completes within the normal time

Monthly inspection

Camera head water-tightness test

Although Otter Store camera heads are IP68 certified, the seal can be compromised by impacts, extreme compression in reducers or O-ring wear. Once a month, submerge the camera head in clean water for 10 minutes and observe whether air bubbles appear — a sign of seal failure.

Cable inspection

Extend the cable fully (or in 10-metre sections) and visually inspect the entire length. Pay special attention to:

  • ✓ Permanent kinks or bends that do not recover when the cable is straightened
  • ✓ Areas where the outer sheath is cracked or has changed colour
  • ✓ The first 50 cm from the camera head and the last 50 cm before the reel — the highest fatigue zones

When to take the equipment to the technical service?

Some symptoms indicate that the equipment requires inspection by specialist technical personnel, beyond routine preventive maintenance:

SymptomProbable causeUrgency
Image with internal foggingMoisture ingress in camera headHigh — stop using
Image with lines or interferenceDamaged cable or corroded connectorMedium
Irregular or unlit LEDsLED failure or internal connection faultMedium
Battery does not charge or lasts less than 1hDegraded batteryLow
Broken cable or open sheathWear or impactHigh — electrical risk
Loss of 512 Hz sonde signalInternal transmitter failureMedium

Loan equipment while yours is being repaired

A breakdown at the wrong moment can cost a contract. At Otter Store we have loan equipment available for customers who need to keep working while their equipment is under repair. Ask about the terms when contacting our technical service.

Does your equipment need servicing?

Contact our technical service. We assess the equipment condition, provide a repair quote and, if needed, arrange loan equipment so you can keep working.

Contact technical service